Phoenix Children’s Hospital recently celebrated the opening of its new Glendale Arrowhead Campus, a state-of-the-art facility designed to serve up to 72,000 pediatric patients in the fast-growing West Valley. The hospital offers a range of services including inpatient care, a surgery center, imaging services, and a 24/7 emergency department. Chamber Business News had the opportunity to speak with PCH President and CEO Bob Meyer to discuss the new facility and the hospital’s plans for growth.
In the interview, Bob Meyer shared insights into how the Arrowhead Campus aligns with Phoenix Children’s long-term strategic goals. He explained that the hospital’s strategic plan focuses on expanding its brand and level of care across the entire Valley. By analyzing population growth and freeway developments, PCH identified key areas for expansion. The decision to open the Glendale location was strategic, as it serves the rapidly growing West Valley and offers partnership opportunities with healthcare providers in the area.
As the West Valley continues to experience rapid growth, Chamber Business News inquired about how Phoenix Children’s ensures it remains at the forefront of pediatric care. Bob Meyer emphasized the importance of having an entirely employed medical staff, which enables integrated planning across all services and specialties. The hospital recruits physicians for specialized care in key areas and collaborates with partners like Abrazo and Dignity Health to enhance its capacity to provide high-quality care. Consistency in training, standards, and medical practice across all campuses is crucial in delivering the best care possible.
When asked about the experiences and amenities offered to patients and families at the new facility, Bob Meyer highlighted the hospital’s focus on providing a consistent and high-quality experience for all. Family advisory committees help tailor services to specific needs, while amenities like Alexa devices for communication and interpretation enhance family involvement. Consistency in exam room design and medical records systems across all campuses ensures seamless care delivery. These efforts allow Phoenix Children’s to provide efficient and effective medical services while accommodating the needs of families.
In conclusion, the opening of the Glendale Arrowhead Campus represents a significant milestone for Phoenix Children’s Hospital as it continues to expand its reach and enhance its level of care. With a strategic focus on growth, collaboration with healthcare partners, and a commitment to providing exceptional experiences for patients and families, Phoenix Children’s is well-positioned to meet the evolving healthcare needs of the West Valley community.
